Renfora
Agent in service Hear it work
AI phone on-call · 24/7

Keep every job, even while you sleep.

Your on-call agent picks up every call, day and night. It welcomes the customer, qualifies the request, and passes the real emergency to the right technician — with full context. The rest waits, calmly, for the morning.

Hear it work How it works

One-month trial, then a quoted price · start when you like · you keep the hand

24 / 7
every call answered, even at night and on weekends
Seconds
to qualify and alert the on-duty tech on a real emergency
Every call
welcomed, logged, and summarised for your morning
Judge for yourself

Test the on-call agent, now.

Proof by listening: call your on-call agent from your browser and hear it welcome, qualify and escalate — live, open access.

Start a demo call Shape my on-call agent
Why it changes your nights

Every call answered is a job kept.

Always answered

In the evening, at night, on weekends, or when your hands are full: the customer finds someone present, who listens and takes it in hand. That customer stays yours.

The real emergency rises

Leak, heating failure, jammed door: the agent tells an emergency from a routine request, and alerts the on-duty technician with the useful context.

Everything is logged

Every call is logged and summarised. When you wake up, you read in a minute what happened while you slept — and call back calmly.

Three simple steps

How the on-call agent works.

01

It picks up

The agent answers the phone, welcomes the customer in your words and reassures them — calmly, at any hour.

02

It qualifies

It asks the right questions, understands the request, and sorts it: a real emergency to handle tonight, or a request to take up tomorrow.

03

It hands over

On a real emergency, it reaches the on-duty tech with the context. If no one answers, it says so frankly and switches to your backup — a promise kept.

The agent prepares, qualifies, hands over.  The decision that commits your business stays yours — always.

In case of a life-threatening situation, the on-call agent directs to the emergency services (15 · 18 · 112) and does not replace them.

In the field, for real

A pilot tradesman. Calmer nights.

We're refining the on-call agent in real conditions with a first tradesman, before opening wide. Clear about what we can do today, and about what comes next.

On-call line held by Stéphane, the AI reinforcement in service with the pilot.

Your questions, frankly

What tradespeople ask us.

Does the customer know they're talking to an AI?
Yes. The agent introduces itself honestly. Our baseline rule: state up front that it's an AI. It's respectful to your customer — and it's what protects you.
Do I keep control?
Always. The agent prepares, qualifies and hands over; any decision that commits your business stays yours. You take back the hand at any time.
How does it tell a real emergency from a routine request?
By your criteria, set with you at the start (what deserves a night call, what waits for the morning). On an emergency, it escalates; otherwise, it logs it for your morning.
And if the on-duty tech stays unreachable at night?
It says so clearly to the customer and switches to your backup solution. A promise kept, always — honesty first.
How am I notified of calls?
Emergency: the on-duty technician is reached immediately, with the context. The rest: a summary waits for you, readable in a minute in the morning.
How does the agent learn my trade?
We frame it with you: your vocabulary, your hours, your instructions, your emergency cases. You approve it before go-live, and it sharpens with every piece of feedback.
Do I need technical skills? Do I keep my number?
We handle all the connection, it's turnkey. You keep your number; we set up forwarding to the on-call agent according to your time slots.
Is my data protected?
Built in France, GDPR-compliant. Your exchanges are kept only as long as useful then deleted (bounded retention), and what the agent learns at your company stays at your company. The detail of our processors is on our Data & privacy page.
How much does it cost?
A free one-month trial, the time to judge on the facts. Then, together we agree on a quoted price, set against what a missed call costs you today.

Hear your on-call agent pick up.

Start a demo call in open access. If it convinces you, we set up go-live together.

Start a demo call Talk it through with us